Contact Center Headset

We are witnessing the growth of the Voice Based Contact Center industry in INDIA. The early stages of the Call Center business, witnessed the challenge of motivating the Calling Agents in-spite of their very long hours talking over the phone.

I could see the enormous amount of physical & psychological stress experienced by the Call Center Agents while using the simple of Telephone Receiver for long hours consistently. This was one of the main cause of losing morale and motivation for them to fulfill their targets.

The Call Center Agents were stressed to simultaneously take notes and generate reports while talking on the phone, since, they have to hold the Telephone receiver with one of their hands for a very long time.

This also resulted in work related health issues such as Neck pains, Neurological disturbances, emotional imbalances, etc,.

The productivity related studies on Call Centers guided the industry towards helping these Call Center agents with advanced equipment such as CONTACT CENTRE HEADSET, with Call Center specific features such as Audio Quality in Speakers, Surge Protection circuit in microphone, and of-course the acoustic shock-absorption circuit in-built in the Speaker design itself to ensure the Human Safe Audio range prescribed by WHO (World Health organization) based on various studies.

With the advent of CONTACT CENTRE HEADSET into the Call Center operations, the Productivity of the Call Centers started zooming UP along with MORALE of the Calling agents. The Calling Agents become physically free (Hands-free) to simultaneously operate their PCs, take notes and generate dynamic reports while addressing the Calls. The CONTACT CENTRE HEADSET gave them the physical freeness and thereby resulted in the avoidance of Physical and Psychological health related issues.

The customers on the other side were also comfortable with clear voice, with feel of personal touch, which resulted in exponential response rates for the calls. Thereby, the Call Center Business profitability spiraled up.

Our CLEARTONE™ CONTACT CENTRE HEADSET, answers the above requirements exceeding the Call Center Agents’ expectations at “VALUE for MONEY” offerings.

CLEARTONE™ CONTACT CENTRE HEADSET offers all types of connectivities viz., for Analogue Telephone / Digital / DECT / IP Telephones

CLEARTONE™ offers attractive investment benefits with Volume discounts and Additional support features exceeding Customer expectations.

CONTACT CENTRE HEADSET are connected to:

1. Telephones with RJ connectors (Analogue / Digital / DECT / IP)
2. PCs / Computers with 3.5 mm Single / Dual Stereo Pin connectors
3. PCs / Computers with USB Connectors

Visit us at: www.cleartone.in to know more about our CLEARTONE™ Brand CONTACT CENTRE HEADSET offerings

Reach us for your requirements at : info@cleartone.in

Keywords : Call Center Headset, Telephone Headset, Headset with microphone, Noise Cancelling headset, USB Headset